Brooklyn, New York
Job Description About Common Common designs, creates, and operates all-inclusive homes, bringing community, convenience, and flexibility to housing. Common members know their neighbors, have more free time, and the opportunity to transfer to any Common home across the country. Since launching in October 2015, Common has opened more than a dozen homes across New York, San Francisco, Oakland, Washington D.C., and Chicago.It's an exciting time to be part of Common's team. We challenge ourselves every day to not just think about ways to make city living better, but to activate on those ideas in meaningful ways. Our team is comprised of real estate professionals, designers, engineers, salespeople, marketers, client service representatives, and so much more. We work collaboratively, value self-startership, and embrace a "whatever it takes" mentality to ensuring our work is done and done well. Common was founded by General Assembly co-founder Brad Hargreaves and has raised over $65MM in venture funding. About the role Common is looking for an experienced Property Technican to look after our growing portfolio of homes. You will be the eyes and ears of the property service team, working closely within the Member Services team to deliver great experiences for our members throughout their stay. The role is extremely varied, and as well as looking after building systems (HVAC, plumbing, electrical) you will be required to troubleshoot problems unique to our business model (e.g setting up and troubleshooting Sonos systems, Wifi etc). Successful candidates will be extremely comfortable interacting with out customers on a regular basis and take pride in delivering excellent service. Responsibilities Manage and oversee all aspects of our Brooklyn (Crown Heights) Area portfolio of properties Ensure property technicians are prioritizing and managing maintenance requests Ongoing management of a staff of assistant property technicians, property technicians, porters, and an army of third party trade partners dedicated to keeping these buildings in top condition Implement preventative maintenance plan to ensure all building systems are well maintained and conform to building code and other regulations Oversee property technicians who troubleshoot, analyze, and perform routine maintenance on facilities and equipment Conduct regular inspections of facilities and equipment to ensure proper operation Schedule, oversee, and assist assigned contractors ensuring the safety, quality, and cleanliness of work performed Work with the Property Services Coordinator to schedule and supervise contractors at the property Provide and maintain accurate record keeping of all maintenance requests Maintain and manage all documents to ensure we are compliant with local law Manage common stock and assets, moving them between homes where necessary Help suggest improvements and fixes to make our Property Management process run even smoother Occasionally provide ad-hoc maintenance requests based on business needs Occasionally attend member events as and when required Qualifications 5 - 7 years of residential maintenance experience working in a position maintaining large buildings including plumbing, mechanical, electrical, and HVAC Bachelor's' degree or equivalent work experience Working knowledge of HVAC, plumbing and electrical systems. You won't be required to fix every problem but you will need to be able to diagnose them and know who to call. Skilled in general handyman work, especially carpentry Good understanding of the nuances of local property regulations Comfortable with technology - you use software applications to manage your time and interact with others and are comfortable using them in a property management context Experience with a "lease-up" and taking over a building from construction Previous roles should have included some management of facility staff Skills Self-starter able to work independently with limited supervision Willingness to work a flexible schedule including weekends and holidays Strong attention to detail; organized, methodical approach to execution Good working knowledge of technology especially google suite of tools (drive, calendars etc), able to adapt easily to new tools and ways of working Comfortable with asana, zendesk, happy co, google calendar Personal Attributes Diligent and hardworking; you know what it takes to do a great job and you do it Friendly and approachable; you enjoy interacting with people every day and people enjoy interacting with you Good attention to detail Skilled at prioritizing your workload Comfortable working independently; you will often be working completely on your own for days at a time Comfortable with uncertainty plans change frequently, and it's important that doesn't worry you Calm, cool and collected; things don't phase you, and you don't get stressed when things go wrong or you have a lot on your plate Open and willing to implement new technology Good communicator; you give visibility of what's going on, and don't try to solve every issue by yourself Please apply here: What We Offer Common offers a comprehensive benefits package that includes medical, dental and vision insurance, Life Insurance and Supplemental Life Insurance, AD&D Insurance, STD/LTD Insurance, HSA/FSA, and Commuter Transit Benefits. Additional benefit such as paid vacation, paid sick time, weekly team lunches, weekly in-office happy hours, office snacks, flexible working hours and more are also available. We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law. Company Description Common is a community offering flexible shared housing that makes it easy for people to find a place to live in major cities. Building a selective network of housing communities in top U.S. cities, Common connects vetted members with secure, flexible and inviting places to live within communities of their peers. Common partners with real estate owners and investors to purchase whole vacant buildings in emerging neighborhoods, adapting them for flexible, higher-density use.